FAQ
- Does Tennessee have a cooling off or recission period to allow for the cancellation of consumer contracts within a certain timeframe?
- What is price gouging?
- Can you provide me with legal advice?
- How do I know if I own a “Lemon”?
- Can the Division of Consumer Affairs tell me if a complaint has been filed against a company?
- What about formal actions?
- Should I contact another government agency?
- May I email or call for an update on my complaint?
- What if the business does not contact me regarding my complaint or I am not satisfied at the conclusion of the complaint process?
- How long does the complaint process take?
- What is the Division of Consumer Affairs unable to do?
- What happens after I file a complaint?
- How do I file a consumer complaint?
- What should I do before filing a complaint?
- Who can file a complaint with the Division of Consumer Affairs?
- Are consumer complaints public record?
- What is the complaint process?
- What is the intention of the complaint mediation program?