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  1. Office of the Attorney General | State of Tennessee
  2. FAQ

FAQ

  • Does Tennessee have a cooling off or recission period to allow for the cancellation of consumer contracts within a certain timeframe?
  • What is price gouging?
  • Can you provide me with legal advice?
  • How do I know if I own a “Lemon”?
  • Can the Division of Consumer Affairs tell me if a complaint has been filed against a company?
  • What about formal actions?
  • Should I contact another government agency?
  • May I email or call for an update on my complaint?
  • What if the business does not contact me regarding my complaint or I am not satisfied at the conclusion of the complaint process?
  • How long does the complaint process take?
  • What is the Division of Consumer Affairs unable to do?
  • What happens after I file a complaint?
  • How do I file a consumer complaint?
  • What should I do before filing a complaint?
  • Who can file a complaint with the Division of Consumer Affairs?
  • Are consumer complaints public record?
  • What is the complaint process?
  • What is the intention of the complaint mediation program?
Office of the Attorney General | State of Tennessee
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