How do I know if I own a “Lemon”?

If you purchased a new vehicle, or a vehicle that is still under the manufacturer’s warranty, and that vehicle has a defect or condition that makes it unreliable or is unsafe for normal operation, and the manufacturer or dealer cannot repair the vehicle after three attempts or the vehicle is out of service for repairs for a total of 30 or more days, you may be entitled to return the vehicle and receive a refund of the full purchase price. Prior to receiving a refund under the Lemon Law, you must notify the manufacturer of the problem in writing by certified mail. Lawsuits must be brought within six months of: one year from the date of original delivery of your car or from the expiration of your expressed warranty, whichever is later.

Consumers may file a complaint regarding a vehicle purchase with the Division of Consumer Affairs to have the issue mediated. Consumers may also consider the Better Business Bureau’s Auto Line program which provides free arbitration services to vehicle owners and certain manufacturers.